Frequently Asked Questions
From pet policies to the nearest airport, we've provided a list of our most asked questions for your convenience.
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Q: Are you on the beach?
A: No, we are not located on the beach.
Q: How far from the beaches are you?
A: Babe’s Beach is 1 mile from our property, Stewart’s Beach is 4.5 miles, and East Beach is 7.5 miles away.
Q: How far are you from the cruise terminal?
A: We are approximately 4.5 miles from the cruise terminal.
Q: Do you provide a shuttle to the cruise terminal?
A: On a limited time and space availability basis only. If you purchase a room
Q: How far are you from Downtown Galveston?
A: We are approximately 5 miles from downtown.
Q: What is the closest commercial airport and do you provide shuttle service?
A: Houston Hobby is the closest airport to us. We do not provide shuttle service.
Q: Do you have an indoor or heated pool?
A: We do not have any pools on the property.
Q: Do you allow pets or are pet-friendly?
A: No, but we will accept service animals. Companions have to abide by the rule and regulations set forth for the use of service animals.
Q: Do you have smoking rooms?
A: No, all rooms, buildings, and entrances are non-smoking areas and there is a penalty charged for smoking in the guest rooms. There are smoking areas provided outside for anyone who wishes to smoke.
Q: Do you have an ATM on site?
A: We do not have an ATM on site.
Q: Do you have a guest laundry?
A: Yes we do! The guest laundry is located on the second floor of the main building, directly above the hotel lobby.
Q: Is there an early check-in fee?
A: Yes, there is a $25 early
Q: Do you sell tickets for Schlitterbahn waterpark?
A: Yes, visit the front office for ticket information and sales.
Q: Can you accommodate groups?
A: Yes, we work with groups of all sizes (minimum of 10+ rooms). The venue space can accommodate up to 50 guests with a total of 750 square feet.
